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AwebDesk Live Chat Software 5.1.0

AwebDesk Live Chat Software AwebDesk Live Chat Software 5.1.0

Screenshots of AwebDesk Live Chat Software

AwebDesk Live Chat Software Publisher's Description

AwebDesk Livechat Software provide you some excellent and unique features which gives your customers appreciative experience.
Some basic features are as:
* Single operator can handle multiple Chats
* While initiating chatting automatic chat history will pop-up
* Pre-written or Standard Responses
* Smilies enabled during chat
* File Transfer can be possible while chatting
* Leave Message form incase support operators are offline
* Typing Status Alerts
You will get Realtime Visitor Monitoring features:
* Monitor Website Traffic in Real-time.
* Fast and Easy Navigation.
* Block IP Address
* Extensive Visitor Information System
* Call Back Feature
* Google Analytics
* Chat Routing
It allow you more Preferences & Setting Control capability:
* Faster And Easier Integration
* Chat Session-Department Based
* Get visitor list waiting in Queue for chat
* Show highest waiting time by visitor in a queue
* You will have time base chat session
* Automatic logout for operators from application
* Automatic greeting messages on chat pick
With our Live Help software you will have more supervising and reporting capabilities:
* Administrative and Moderator Privileges
* Complete Visitor Statistics Log
* PPC Tracking and Hits Reporting
* Messaging to other Support Operator,Chat Sharing, Chat Transfer can be done
* Chat Transcripts of All Chat Sessions, search, email etc.
* Administrator or Supervisor Monitoring while running a Chat Session or Participation
* Operator Assessment or Performance Reports, Live Support Service time Logs

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